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Group Technology & AI Head

Kunal Chaudhary Rajora

I build AI that business teams actually use, on one platform and one standard for the whole group.

I lead technology and AI for an industrial group and report to the Managing Director. Before this role I spent seven years in hands-on ERP engineering and client delivery, so I still design, build and review the systems myself.

7+
years in enterprise systems
8
person technology team
70+
architecture decision records
1,700+
automated tests on the AI platform

What I am responsible for

My job is to give the whole group one platform and one standard to run on: ERP, integrations, security and AI. A tool counts when a business team is using it every day, not when it demos well.

AI runs behind access control, audit logging and cost limits from its first user, and every agent has a named owner. The numbers I report come with a baseline. When one of my published figures turns out to be wrong, I correct it where it first appeared. Two posts on this site carry those corrections: what enterprise AI actually costs and what works when you build agents for operations.

What I do

Leading

  • Lead an 8-person technology team across engineering, business analysis, infrastructure and an AI apprenticeship.
  • Own a multi-crore IT budget, built bottom-up from costed scenarios and re-baselined with Finance against every signed contract.
  • Report technology progress, risk and spend to the MD and the board, with 70+ architecture decision records behind the plan.

Building

  • Built and run the group's governed AI platform: role-based access, audit logging and PII redaction under every tool.
  • Shipped plain-English querying of business data, with per-user data masking and a red-team review before release.
  • Rolled out an AI assistant across IT and business teams with a governed skill library and a monthly usage and cost report.

Running

  • Lead the IT general controls (ITGC) review with the statutory auditor.
  • Interim Data Protection Officer for DPDP Act 2023 readiness.
  • Run the ERP estate and the security programme, including email authentication across every domain.

Selected work

Described at the level I can share publicly. Figures are limited to ones I can reconstruct.

AI & Agents

Agent Pipeline With Evaluation Gates

A 20-agent intelligence pipeline with 1,900+ tests. Every agent is declared in a typed registry with a named owner, an autonomy tier and a cost ceiling, and passes its evaluations before it reaches production.

Read more →
Governance

AI Governance, Security and DPDP Readiness

The IT general controls review with the statutory auditor, DPDP Act 2023 readiness as interim Data Protection Officer, and the security programme underneath both.

Read more →
Engineering

One Engineering Standard for AI-Assisted Delivery

Every repository runs the same standard: a policy-guarded AI development harness, branch protection, secret and PII scanning, and a CI budget. Gates are tested with inputs that must fail.

Read more →
All work →

Writing

Leadership

Built But Unused Scores Zero

Why good internal tools die, what makes them stick, and the one written confirmation that changed how my team ships.

Read article →
Leadership

Audit-Ready AI: What ITGC and DPDP Actually Ask

Who asked, what they were entitled to, and where it is written down. The questions an IT controls review asks, and the order DPDP work happens in.

Read article →
Leadership

What Enterprise AI Actually Costs (And What It Delivers)

I removed the ROI figure this post used to lead with, because I could not reconstruct it. The real cost lines, and how to build a case without inventing a number.

Read article →
AI & Agents

What Actually Works When You Build AI Agents for Operations

Counting agents is the wrong scoreboard. A registry with named owners, autonomy in tiers, evaluations on your own data, and the interface where the work already happens.

Read article →
All writing →

Where I have worked

Oct 2025 – Present
Group Technology & AI Head
Industrial operations group

Technology and AI for the whole group, reporting to the Managing Director. Designated Group IT Manager until Jul 2026.

Apr 2022 – Oct 2025
Associate Project Manager
Enterprise software services firm

Promoted twice, from Senior Product Engineer to Lead Product Engineer to Associate Project Manager. Built and led an 11-person delivery team running ERP projects for clients in the UK, EU and India.

Nov 2021 – Apr 2022
Senior Software Engineer
ERP consultancy

Managed developers across parallel client projects and ran ERP-to-Odoo migrations with zero data loss.

Jan 2019 – Nov 2021
Software Engineer
ERP and e-commerce software company

Lead developer and client contact on e-commerce projects: 40+ Odoo modules and 50+ client customisations across Odoo 10 to 14.

Full detail on the resume page.

What I work with

AI

Generative AIAgentic AIModel Context ProtocolRAG (pgvector)LLMOps and evaluationAI governanceSpeech-to-textAnthropic Claude

Enterprise

Odoo v17SAP Business OneSystem integrationMicrosoft 365LaravelReact NativeNestJS

Governance

IT strategy and budgetingITGC auditDPDP Act 2023IAM and MFABC/DR planningVendor managementITIL v4

Engineering

PythonFastAPITypeScriptNext.jsPostgreSQLMySQLDockerCI/CD (GitHub Actions)DevSecOps

Leadership

Team buildingKRA and KPI designBoard and MD reportingStakeholder managementDigital transformation

Get in touch

Email or LinkedIn is the best way to reach me.